1. Quality of supply
The company's products are a first-hand source, professional wholesale all genuine, artificial and synthetic crystal title will be explained, to ensure low prices complete style. All products into the warehouse are strictly screened, so we do not have to worry about quality problems.
2. About size
The size is manual measurement, due to different measuring tools and measuring methods and other factors, there will be an error of about 0.5mm, we will try to minimize the error.
3. About color
The company's products are shot in kind, the color is professionally proofread, and the real tile map is the closest, but due to the color contrast of the computer monitor, the color temperature and the surrounding weather environment and other factors are still slightly different.
4. About customer service
If your inquiry is not answered in time, it may be that the consultation volume is too large or the system is faulty. Please choose self-service shopping, suggestions and requirements can be indicated on the order message, customer service will pay great attention to customer service order message
5, about after-sales
We will provide complete after-sales service, if you receive the goods have any problems, please contact the online customer service for the first time and help us to take photos in time to confirm, we will give you a satisfactory solution in the fastest time, our company all staff are in good faith to treat every visiting customer, please do not have any doubt, If there is any service problem or product quality problem, we will solve it in time. Our ultimate goal is your satisfaction. Please tell us the shipping list and order number of Alibaba website when returning or replacing the goods.
6. About delivery
Our cooperative express delivery for best Huitong Express (large logistics for Tiandi Huayu logistics) remote places to the post office to assist the small parcel, committed to the country without blind spots, you place an order after payment we will arrange the order in time, our delivery mood is more urgent than you, generally before 2 PM order payment day can be issued, special exceptions.
7. About signing
In order to protect the interests of both buyers and sellers, please understand the details before purchasing, the goods may be damaged in transit, the buyer please check in person when signing for the goods, (if the buyer can not receive the goods in person, please also talk to the family, doorman, mailroom staff, and individual products we will give a refund or replacement) if the product is signed without careful inspection, There is a large amount of damage, resulting in consequences! Please pay attention!
1. Whether the tape has been scratched
2. Whether the appearance of the box is scratched/damaged, as well as the traces of being dropped or secondary packaging if the above situation occurs, please open the box and check before signing, do not sign before not checking (express, logistics personnel have no right to prevent unpacking. Please take the initiative to exercise your rights) If you find a problem, please contact us as soon as possible.
